Terms & Conditions

1. Introduction

These terms and conditions govern your use of the Steel City Living website and the services we provide. By using our website or services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website.

2. About Steel City Living

Steel City Living is a student letting agency based in Sheffield. We specialise in providing quality student accommodation and managing properties on behalf of landlords.

3. Use of Website

You may use our website for the following purposes:

• Browsing available properties
• Requesting property viewings
• Contacting us regarding our services
• Creating an account to manage your property search

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

4. Viewing Requests

When you request a viewing through our website:

• We will contact you to arrange a suitable time for the viewing
• Viewings are subject to availability and property owner consent
• We reserve the right to refuse viewing requests at our discretion
• You must provide accurate contact information
• Multiple no-shows may result in restrictions on future viewing requests

5. Property Information

While we make every effort to ensure property information on our website is accurate and up-to-date:

• Property details, prices, and availability are subject to change without notice
• Photographs are for illustrative purposes and may not reflect the current state of the property
• Room dimensions and property descriptions are approximate
• All properties are subject to availability at the time of enquiry

6. User Accounts

If you create an account on our website:

• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorised use of your account
• You are responsible for all activities that occur under your account

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and graphics, is the property of Steel City Living or its content suppliers and is protected by UK and international copyright laws.

8. Limitation of Liability

Steel City Living will not be liable for any loss or damage arising from:

• Your use of or inability to use our website
• Any inaccuracies or omissions in property information
• Delays or failures in the provision of our services
• Any action or decision taken in reliance on information provided on our website

Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR. By using our website, you consent to such processing.

10. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

11. Governing Law

These terms and conditions are governed by and construed in accordance with English law. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: hello@steelcityliving.co.uk
• Phone: 07384 252558